John
Gokongwei's speech at the Ateneo on entrepreneurship
Good morning.
I am John Gokongwei, Jr. I am not an Atenean but I feel at
home with you. Today, at least. Sixty-two years ago, I could
not have dreamt of appearing before the Jesuits and their
students to tell the story of MY life. I was no more than
a student then, at San Carlos University in Cebu, when my
father died suddenly. It left me, the eldest, the responsibility
of taking care of my mother and five siblings. That was tough
for someone who was 13. Creditors had just seized our home
and business and I had no experience with earning a living.
But here I am - not all on account of my good looks or charming
personality but because I somehow survived. And when I look
back, I know now that I did so because I recognized CHANGE
when I saw it.
The first change was war. I had turned 15. My mother had
already sent my brothers and sister to China where the cost
of living was lower. From Cebu, she and I had to make money
to send to them.
I turned to peddling. My day began at 5 in the morning. I
would load my bicycle with soap, thread, and candles, and
then bike to neighboring towns to sell my goods. On market
days, I would rent a stall, lay out the goods from the bike,
and make about 20 pesos a day, enough for me to survive and
to buy even more goods for next time. Those days, you might
call my BICYCLE AGE.
After two years of biking and peddling at 17, I entered my
BATEL AGE. The batel was a small very utilitarian boat that
defied the open sea and would take me farther from Cebu and
all the way to Lucena, from where I would take a truck to
Manila, with companions twice or thrice my age. The sea trips
could take two to three weeks depending on the weather, and
the land trips another five to six hours. (I was lighter then,
you can imagine.) On the batel, I read books like "Gone
with the Wind" under the great blue sky to pass away
the time - even if we traders were always in fear of sea pirates
and the bad weather.
Once, our batel hit a rock and sank. Thank heavens for my
rubber tires! Those were the goods I had with me to sell in
Manila. Well, we all held on to those tires, which meant I
saved all those traders and those traders saved all my tires.
At that time, the War was still going on. Ironically, I look
back at the War with the fondest of memories. It was the great
equalizer. Almost everyone I knew had lost big and small fortunes
at the time. This meant we all started at ground zero.
When the war ended, I was 19. Because of the war, the economy
was more dependent than ever on imports. So when I set up
Amasia, my first company, it was to import textile remnants,
fruit, old newspaper and magazines, and used clothing from
the U.S.
There was a side benefit to this. I would wear some of my
own stock, so I would have different clothes to wear when
I went courting Elizabeth, the woman who would be my wife.
But at the end of it, I made some money. The Bicycle Age was
over. The TRADING AGE began. By then, my brothers and sister
returned from China. Together, we worked in the trading business
I had begun - as bodegeros, clerks, warehousemen, cashiers,
and collectors. And all this while they were all still going
to school; me, I stopped schooling. Like most Chinese-Filipino
families, we worked where we lived, and at times, we had to
endure the stench of rotten oranges and potatoes filling our
two-story apartment.
By the early '50s, we were importing cigarettes and whiskey
as well. Business was good. But two factors made me change
strategies again. First, I saw that trading would in time
become a low-margin business BECAUSE we were at the mercy
of our suppliers and buyers. Second, I saw that the government
was working on import-substitution policies to encourage local
business. President Quirino wanted to shore up the country's
foreign exchange reserves that had been depleted as a result
of the high importation of the post-war years.
So I decided to enter the AGE of MANUFACTURING. In 1957,
I started a corn milling plant producing glucose and cornstarch.
Why cornstarch? Because I thought - and it turned out, correctly
- that the unglamorous cornstarch would be in great demand
from better known businesses like textiles, paper, ice cream,
pharmaceuticals, and beer.
But there was one problem: I needed capital. This was not
easy. I was 30, had no big company success to back me up,
and I didn't know any bankers. Thankfully, Dr. Albino Sycip,
then chairman of China Bank, and DK Chiong, then president,
gave me a clean loan of P500,000 to start my business. He
would be asked later why he did that and he said something
about knowing a good man when he saw one. (Maybe he knew something
I didn't.) Anyway, from there Universal Corn Products, the
predecessor of Universal Robina Corporation, was born.
Of course, the bigger cornstarch players did not give us
an easy time. They engaged us in a price war. That is a nice
way of saying they tried to kill us by selling low.
But we prevailed, and started to get clients like San Miguel
Corporation. It was my first real taste of competition. And
I liked it. I think THAT first experience prepared me for
the bigger tougher competitors in my future.
By 1961, corn starch was becoming a commodity, and I saw
that there was no future in a business where we had to keep
lowering margins to survive. It was time to get into bigger,
and riskier, games played by big multinationals like Procter
and Gamble and Nestle. I saw that all they did to capture
the market was to brand their products, for instance their
coffee and their toothpaste. That is, give their coffee and
toothpaste a name, a face, and an image that customers would
instantly recognize - and identify with quality. Me, I dreamt
that one day I would be the Philippine Nestle or General Foods.
So the Manufacturing Age for me was giving way to the AGE
of BRANDS.
So, we put up CFC, and our first successful product was Blend
45, an instant coffee we put out to directly compete with
Nestle's Nescafe. We positioned it as "the poor man's
coffee," hired top movie star Susan Roces to endorse
it, and employed Procter-and-Gamble veterans to sell it. Basically,
we took a page out of the multinational book and applied it
to our business. We gave our coffee, snack food, candy, and
chocolates a name, a face, an image. Today, Jack and Jill,
Max candy, and Cloud 9 have become household names. It was
also at this time that I returned to school for an MBA - with
all due respect to the Jesuits, at De La Salle University
- and a decade later for a 14-week advanced management program
at Harvard. Going back to the university for studies which
war had interrupted gave me an appreciation, believe me, for
the beauty and the breadth of business life. This is something
I believe I would never have gained if I had chosen to stop
my education. The success of URC opened up many opportunities
for our group. We had the choice to focus on food where we
were very successful - or to pursue other businesses. We decided
that there were too many good opportunities to pass up, and
that remaining in our comfort zone would stunt our growth.
So we got into the Age of Expansion.
For the next two decades, we pursued businesses that answered
positive on FOUR CRUCIAL QUESTIONS.
First: Is there a market?
Second: Could we compete against both local and foreign players?
Third: Could we find the right people for the job and did
we have enough capital to pursue the business?
Last and most important: Did we have the stomach for it?
That is, could we take the sleepless nights, the cutthroat
competition?
We went into textiles, retail, real estate, telecommunications,
aviation, banking, and petrochemicals because we said YES
to all those questions. Still, in all those industries, we
were faced with tough and worthy competitors - the mighty
SM Department Stores and Malls, the unbeatable PLDT, the entrenched
Philippine Airlines and the powerful San Miguel Corporation.
Most pundits expected us to fail. They were wrong. Robinsons
Stores and Mall, Digitel, Cebu Pacific Air and Universal Robina
Corporation are now market leaders in their respective fields.
That's because they offered the public a choice.
Remember the story of David and Goliath? Every industry has
its Goliath. But every David knows that all giants have their
weaknesses. Every weakness is an opportunity.
In a few months, we will launch our mobile services to compete
with two giants, Globe and Smart. Our stomachs are churning
for sure - but we know that we faced similar challenges before,
and we are hopeful we can prove the pundits wrong again.
In the past decade, which is one-sixth of my entire business
life, the company has tripled in size. This was the decade
when our companies raised money from the global equity and
debt markets, brought our companies public, and hired the
best professionals to run them. In six decades, we grew from
a one-man team to a group with 30,000 employees.
Now I am in what you can probably call the AGE of GLOBALIZATION.
I am always asked where I stand on this issue. I say that
it does NOT matter where I stand because as sure as the Ateneo
Basketball Team will win next year's UAAP championship, global
barriers will come crashing down, and we have no choice but
to prepare ourselves for that.
Still our company will not take globalization sitting down
- OUR future and the country's depend on how we act now. JG
operates branded food concerns in Malaysia, Indonesia, Singapore,
Thailand, Hongkong, China, and soon, Vietnam. We also sell
our snack foods in India, Korea, and Taiwan - one of the few
ASEAN companies to do so.
In a few years, when foreign products find their way into
OUR shopping carts as they already have, we want Piattos and
Chippy to find their way into THEIR shopping carts as well.
Our dream is to be the first group to plant the Philippine
flag throughout Asia.
As I look back, I ask myself, "What if I had stopped
at cornstarch?" I would probably be the owner of the
biggest cornstarch group in the country today or just as possibly,
be broke.
But I chose to live my life unafraid even during times when
I WAS afraid. I discovered that opportunities don't find you.
You find your opportunities.
I found those opportunities when MY FATHER PASSED AWAY, WHEN
WAR CAME, THROUGH CHANGES IN PRESIDENTS AND THEIR POLICIES,
DURING MARTIAL LAW,DESPITE THE COUPS D' ETAT, PAST ECONOMIC
BOOMS AND BUSTS, AND IN THE MIDST OF MARKET SHIFTS AND MOVEMENTS.
Now I'm 75 and retired. And funny, but I often wonder what
ever happened to my first bike! The bike that was my companion
during those first years when my family had lost everything.
I wonder where it is now. That bike reminds me that success
is not necessarily about connections, or cutting corners,
or chamba - the three C's of bad business.
Call it trite - but, believe me, success CAN BE ACHIEVED
through hard work, frugality, integrity, responsiveness to
change - and most of all boldness to dream. These have never
been just easy slogans for me. I have lived by them. I hope
that many of you in this room will some day choose to be entrepreneurs.
Choose to be an entrepreneur because then YOU create value.
Choose to be an entrepreneur because the products, services,
and jobs you create then becomes the lifeblood of our nation.
But most of all, choose to be an entrepreneur because then
you desire a life of adventure, endless challenge, and the
opportunity to be your BEST SELF.
Thank you. *
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